The bets4.pro website, on the one hand, and the person who accepted the offer posted on the Internet at the permanent address https://bets4.net/legal/#agreement, on the other hand, have entered into this user agreement as follows.

1. Terms and Definitions

These terms and conditions and the documents referred to below (the "Agreement") apply to the use of the website under the URL https://bets4.net/ and it’s mirror URLs (the "Website") and its related or connected services (collectively, the "Service").
In this user agreement, unless the text directly implies otherwise, the following terms will have the following meanings:
«Administration» - the creators or managers of the Service.
«Website» - a set of information, texts, graphic elements, design, images, photos and video materials, computer programs, other results of intellectual activity available on the Internet at the domain address https://bets4.net/ and its mirror URLs.
«User» - a capable individual, over 18 years of age or reached the age of maturity provided for by his local legislation, who entered into an Agreement, located on the Internet at https://bets4.net/legal/.
«Rules» - the rules for placing Bets and crediting winnings. The text of the rules is located at the link https://bets4.net/rules/ and is an integral part of the Agreement.
«Promocode» - a keyword that gives the User the right to a discount when replenishing the balance. "Betcoins" is the virtual in-game currency used on the website.
«Betcoins» - virtual currency used along the Service.
«Market» - a service for exchanging Steam skins between users, located at the link https://bets4.net/trades/.

2. General conditions

By registering on the site you accept all terms of the this Agreement and confirm that you are at legal age:

2.1. The Administration has the right to change the Agreement for various reasons, including commercial or technical, informing the User about all changes and additions. The user is responsible for acquaintance with the terms of use of the web site. Administration can change the conditions at any time without prior notification of the User.
2.2. Any fraudulent actions, abuse of the Web-Site's capabilities, attempts to deceive the Administration are prohibited. In case of detection of such, the Web-Site Administration has the right to temporarily freeze the account of the User.
2.3. If the User does not agree with the amendments, additions and / or changes made to the User Agreement, he has the right to terminate the agreement with the Website, that is, stop using the Website and block the account.
2.4. Any fraudulent actions, abuse of the functions of the Website, attempts to mislead the Administration are prohibited. In case of detection of this, the Website Administration has the right to freeze the account, block the User Profile for an indefinite period, stop providing services (blocking access to technical support, disconnecting from the affiliate program, etc.). The administration reserves the right to change the size of the maximum rates and payments for individual Users, as well as restrict or deny specific Users access to the services provided, verification and change the commission for withdrawing funds without giving the reasons for that.
2.5. It is prohibited to enter or attempt to collusion and / or the intention to directly or indirectly participate in any scheme of collusion with another User (Users) to perform actions that may lead to a violation of the User Agreement.
2.6. Any questions regarding the Website, User can ask to the e-mail address support @ bets4.pro.
2.7. We do not approve the creation of multiple accounts (multi-accounts) and in case of detection of the creation of multi-accounts by the User, abuse of any of the functions of the Website - the Administration has the right to block all User accounts with an indefinite freeze of accounts. Users acting in collusion, family members and / or persons using the same devices, one IP address and / or accounts to access the Website, as well as using the same details for a deposit and / or payment are regarded as one person under this agreement.
2.8. In case of suspicion of fraud (multi-accounting, the use of any software to automate bets, abuse of loyalty programs, collusion with other users to abuse the functions of the Website, bypassing the established limits), passing the verification procedure, the Administration has the right to suspend accepting bets, as well as payments on them for a while checking the game activity until its end. The terms for checking the gaming account are set individually for each User.
2.9. In case of confirmation of the facts of fraud or violation of the terms of this Agreement, the Administration has the right to decide to cancel all bets made by the User and refuse to pay funds received in bad faith. The results of the verification of gaming activities carried out in accordance with part 2.8. of these Rules are not subject to disclosure.
2.10. Service does not want to provide users with services that violate the laws of any state. By registering on the Web-site, the User confirms that usage of the web-site complies with legislation of the region the User resides in.
2.11. In some exceptional cases, the Administration has the right to block the User's account in connection with the requirement of burglary or fraud, in which case the User must apply for technical support.
2.12. The User makes bets at his own risk. Administration of the Web-site is not responsible for any loss.
2.13. The final decision of disputable situations is always at the discretion of the Administration.
2.14. The user is responsible for his Profile and undertakes not to transfer login data to third parties and to monitor the relevance of his data. Thus, if attackers gain access to the Profile through the fault of the user, all responsibility lies with the User.
2.15. If the results of the Match were canceled / changed by the organizers after its completion, after no more than 2 hours, the decision on the return of bets remains at the discretion of the Administration. If the result of the Match was canceled / changed by the organizers after more than 2 hours after completion, the bets are non-refundable.
2.16. In the event of there being a discrepancy between the English language version of these rules and any other language version, the English language version will be deemed to be correct.

3. Deposit / refund policy

3.1. Site is not a financial institution and uses a third party electronic payment processors to process credit and debit card deposits; they are not processed directly by us. If you deposit funds by either a credit card or a debit card, your Account will only be credited if we receive an approval and authorisation code from the payment issuing institution.
3.2. You agree to fully pay any and all payments and charges due to us or to payment providers in connection with your use of the Service. Refund policy is at p.7. You acknowledge and agree that your player account is not a bank account and is therefore not guaranteed, insured or otherwise protected by any deposit or banking insurance system or by any other similar insurance system of any other jurisdiction, including but not limited to your local jurisdiction. Furthermore, the player account does not bear interest on any of the funds held in it.
3.3. Funds originating from criminal and/or illegal and/or unauthorized activities must not be deposited with us. All funds that is being covered by this paragraph will be locked and all actions with using of these funds will be annulated.
3.4. Internet Gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to deposit on this site. It is your responsibility to know the laws concerning online gambling in your country of domicile.
3.5. Promocodes that are issued for one-time use are assigned to a person, not to an account. Users who will be noticed in violation of this rule can be blocked with the seizure of their balance on the site.
3.6. In case of erroneously credited Betcoins during a deposit or a coefficient obtained as a result of a failure and / or interference of third parties, personnel error, the Administration has the right to freeze the account and decide to write off the erroneously credited Betcoins. Including when receiving Betcoins for Steam Items priced above the average market price between different trading platforms.

4. WITHDRAWAL OF FUNDS

4.1. Withdrawal of funds from the balance is performed using only the existing withdrawal methods provided on https://bets4.net/payments/.
4.2. Withdrawal of funds may take up to 6 (six) working days.
4.3. The User bears responsibility for the payment information provided, which the Service uses to transfer funds.
4.4. The Service reserves the right to take a commission for each withdrawal of funds.

5. AML/KYC POLICY

The Service’s policy to combat money laundering and its “Know Your Client” policy (hereafter the AML/KYC policy) is intended to prevent and reduce the possible risks of the Service becoming implicated in any type of illegal activity.

Both international and local regulations require the Service to implement effective internal procedures and mechanisms to prevent money laundering, financing terrorism, trafficking narcotics or people, distributing weapons of mass destruction, corruption and bribery or the participation of the User in any other suspicious activity.

Checking Procedure

One of the international standards for preventing illegal activity is customer due diligence (CDD). According to CDD, the Service must set its own procedures for checks as part of the standards for countering money laundering and “Know Your Client”.
The procedure for checking identity demands that the User provide the Service with reliable documentation or information (for example, a passport, international passport, bank correspondence, service bill). For the purposes of the AML/KYC policy, the Service has the right to gather the User’s personal information.
The Service has the right to check the identity of the User on an ongoing basis, particularly in cases in which the User’s personal information changes or suspicious actions are performed (unusual for the specific User). In addition, the Service has the right to request updated documents from the User regardless of the fact that the User has passed a check in the past.
The User’s personal information will be collected, stored and protected strictly in accordance with the Service’s Privacy Policy. After the User’s identity is confirmed, the Service has the right to absolve itself of potential judicial responsibility in situations when the Site is used to perform illegal activity.

Transaction Monitoring

The User guarantees the legitimacy of the origin, ownership and legal right of the User to use the funds added to the User’s account.
If funds are deposited in a suspicious or fraudulent manner, including the use of stolen credit cards and/or other fraudulent activities (including any returned or cancelled payments), the Service has the right to prevent the User from using the Site and to block their account, and cancel the results of any of the User’s bets.

In relation to the AML/KYC policy, the Service tracks all transactions and has the right to:
1. communicate transactions of a suspicious character to legal authorities
2. request that the User provide any additional information and documentation in the case of suspicious transactions
3. stop or cease the action of the User’s account if the Service has sufficient grounds to suspect that this User is involved in illegal activity.
The list shown above is not exhaustive, and the Service will track the transactions of Users daily to determine which transactions are suspicious and which are legitimate.

6. Errors

6.1. In the event of an error or malfunction of our system or processes, all bets are rendered void. You are under an obligation to inform us immediately as soon as you become aware of any error with the Service. In the event of communication or system errors or bugs or viruses occurring in connection with the Service and/or payments made to you as a result of a defect or error in the Service, we will not be liable to you or to any third party for any direct or indirect costs, expenses, losses or claims arising or resulting from such errors, and we reserve the right to void all games/bets in question and take any other action to correct such errors.
6.2. In case of Errors Administration have the right to adjust your Account to rectify any errors/mistake caused by hardware malfunction/hacking/third-party actions not agreed with employees of the Site.

7. Intellectual Property

7.1. Any unauthorised use of our name and logo may result in legal action being taken against you.
7.2. In the relationship between the User and the Service, we are the only owners of intellectual rights to intellectual property, including our technologies, software.
7.3. You may not use our URL, trademarks, trade names and/or trade dress, logos and/or our odds in connection with any product or service that is not ours, that in any manner is likely to cause confusion among Customers or in the public or that in any manner disparages us.
7.4. You agree not to use any automatic or manual device to monitor or copy web pages or content within the Service. Any unauthorized use or reproduction may result in legal action being taken against you.
7.5. All logos used and / or other intellectual property of which we are not the owners are obtained from publicly available sources, provided for informational purposes and may be hidden at the request of the copyright holder.
7.6. The Service and the Administration are not responsible for links to videos, live broadcasts, as well as for informational data located on them. All links are obtained from publicly available sources and are posted on the Service only for the purpose of authenticating Users. If any of the links violates copyright or laws, it will be removed upon identification of this information or at the request of the copyright holder.

This section provides information on the rules for processing personal data about visitors and users of the service.

Personal data means information used to establish someone's identity, including name, e-mail address, telephone, etc. By providing personal data, you consent to their storage and processing, as well as transfer to third parties to provide or improve the services of the service.

By registering on the Website, you agree to the storage and processing of the following data:

- Email address (e-mail) ;
- Data of your visits to the Website, IP address, operating system, browser version;
- Cookies information.

For questions related to the processing of personal information, please contact us at support @ bets4.pro